Privacy Policy

Draft for owner review. Items marked as placeholders must be confirmed before publication. This policy has not been reviewed by a lawyer.

Who we are

This website is operated by Siteway Solutions Limited ("Siteway", "we", "us"), based in Wellington, New Zealand. We are responsible for personal information collected through this website under the Privacy Act 2020.

What we collect

When you send an enquiry we collect the details you provide: your name, organisation, email address, phone number, site location, the service you're interested in and your message. We do not ask for more than we need to respond.

Like most websites, our hosting provider may record technical information such as IP addresses and browser type in server logs for security and reliability. [Confirm hosting provider and log retention]

How we use it

• To respond to your enquiry, prepare a quote and arrange site visits.
• To deliver and manage work you ask us to carry out.
• To keep records needed for health and safety, tax and other legal obligations.

We do not sell personal information or use it for unrelated marketing.

Cookies and analytics

This website does not use advertising or tracking cookies. If we add analytics in future, we will update this policy first. [Confirm before launch: spam protection (Cloudflare Turnstile) and web font provider]

Storage and disclosure

Enquiries sent through this website are passed to our business email, which is hosted by Google Workspace. The form uses an email delivery service to send them [Resend – confirm at launch]. These providers may store information on servers outside New Zealand, and we use them only for receiving and managing enquiries. We only share personal information where needed to provide our services, where you agree, or where the law requires it.

How long we keep it

We keep enquiry information only as long as needed for the purposes above. [Confirm retention period]

Security

This website uses HTTPS. We take reasonable steps to protect personal information from loss, misuse and unauthorised access.

Your rights

You can ask to see the personal information we hold about you and ask us to correct it. Contact us at info@sitewaysolutions.com or call 021 199 0444.

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes

We may update this policy. The current version is always on this page. [Last updated: date to be set at publication]